Privacy Policy
MetaTrendOnline ("we", "our") operates metatrendonline.com, a store selling digital planning templates (Excel workbooks and PDF guides). This policy explains what information we collect and how we use it.
1. Information we collect
- Order information: your name and email address, provided at checkout, so we can deliver your digital files and send order-related emails.
- Payment information: payments are processed securely by our payment processor, Paddle (Paddle.com Market Ltd). We never see or store your full card number or bank details — those go directly to Paddle.
- Contact messages: anything you send us by email (e.g. support requests).
We do not run buyer accounts on this store, and we do not collect information you do not give us directly.
2. How we use your information
- To deliver your purchased files and order confirmations.
- To respond to support questions.
- To send occasional emails about new products — only if you have bought from us or asked to hear from us. You can opt out at any time by replying to any email.
We never sell, rent, or trade your personal information to anyone.
3. Cookies
This site itself does not set advertising or tracking cookies. Our payment processor (Paddle) may set cookies during checkout to complete your payment securely; those are governed by Paddle's own privacy policy.
4. Data retention
Order emails are kept as long as needed to provide support for your purchase and to meet tax/record-keeping obligations. If you want your contact details removed from our mailing list, email us and we will delete them.
5. Your rights
You may ask us at any time what personal data we hold about you, ask for a correction, or ask us to delete it (where no legal record-keeping duty applies). Contact us at the email below and we will respond.
6. Changes to this policy
If we change this policy, the updated version will be posted here with a new "last updated" date.
7. Contact
For any privacy question: info@metatrendonline.com
This is a standard policy template for a small digital-goods store — not legal advice.